Welcome To Family.Sg
Renting baby equipment can be as easy as 1-2-3! If you’re planning to visit Singapore or know someone who is, just give us a call and we can provide you with a wide range of baby items for rental. We have a wide array of branded baby products for rent. If you are planning to visit SIngapore for a short time, have relatives/friends visit you here or travel overseas and don’t want to take your own equipment, let BabyTown provide all your rental needs.
Items can be rented for any length of time, but the minimum rental charge is 1 week or 1 month for long term rental items. Additional days are charged on a pro-rated basis.
Should any pieces or parts of the rental equipment become damaged during the rental period, your full deposit will be forfeited.
At BabyTown, you don’t have to worry about using your credit card online. We don’t accept payment online, so for all Singapore-based customers, you can see your purchases before you pay for them. For our international customers, you can pay with confidence knowing that we accept returns . And with door-to-door delivery, we come to you – not the other way around! Full payment is required upon delivery of the items. Cash or cheque is accepted.
A Deposit Cheque of between $50 – $150 (or above) will be required per item. Deposit varies with different items. If you require a personal loan, Collateral for deposit is required. Your cheque will not be cashed but retained until the end of your rental period where it will then be returned to you provided the equipment is in the same, safe and clean condition as it was at the start of your rental period.
Singapore Customers: Accept cash or cheque upon delivery, or ATM/Online Transfer upon confirmation of order
Malaysia Customers: Accept payment via ATM / online transfer or direct deposit to our Maybank account.
Other Customers: Accept Paypal.
We know the challenge of being a full-time mom and having to try and balance all the other tasks of life at the same time. We also feel that shopping for baby items doesn’t need to be one of them. So, we happily deliver everything directly to you anywhere in Singapore or internationally. Our delivery days are listed below, but we are happy to arrange special deliveries to suit your schedule (some additional charges may apply). Shop from the comfort of your own home and let us do the work!
Local (Singapore) Delivery:
The options for receiving your goods are:
We ship orders by mail daily. Payment are to be made first either via ATM/Bank transfer or Check before mailing items. Delivery days are Wednesdays, we’ll call you a day in advance in the evening normally from 7 to 9 to schedule a delivery time. Schedule time is made according to different zoning in Singapore. Special delivery arrangements are upon requests. Wholesale orders are shipped immediately upon fulfillment.
We want you to be completely satisfied with your purchases so that you’ll continue to visit BabyTown and tell your friends! If for any reason you are unhappy with any item, simply bring it back to us within 3 working days after receiving the goods. Delivery or shipping charges cannot be refunded. If you’re paying by cheque, your refund cannot be completed until your cheque clears.
No warranty of any kind is implied on any item sold by BabyTown. All products carry their own manufacturer’s warranty. Any claims for warranty related items must be made directly with the manufacturer. Babytown will be happy to endeavour to assist you to contact the manufacturer in Singapore but will not be liable for any loss or damage to personal property as a result of a product purchased at Babytown.